Tuesday Education Seminars
9:30 am - 10:30 am
DMO Representative Meeting
Mind Candy: Alf Nucifora
Sponsored By: Theatre Direct/Broadway.com
As the saying goes, all work and no play make Jack (and Jill) a dull boy (and girl). This session is a fun and entertaining hour of madcap potpourri, designed to make you laugh and learn to take life a little less seriously. Come and see the best of all the crazy and hilarious “stuff” that is floating around the Internet. Comprising videos, commercials, unusual photo galleries, games, jokes and more. This session is bound to be one of the most popular at Marketplace this year!
You're Hired, You're Perfect - Now Change: Steve Gilliland
Session Handouts
Sponsored By: American Girl Place Inc.
The business world is a place of constant change. Stories of mergers, layoffs, bankruptcy, and restructuring appear in the news daily. Without a clear understanding of what transition does to employees and what employees in transition can, in turn, do to an organization, the job of managing workplace change can be difficult. Successful change takes place when employees have a purpose, a mental picture, a plan for, and a part to play in the change. This session provides practical, step-by-step strategies for reaching this goal and minimizing the disruptions caused by workplace change.
11:00 am - 12:00 pm
Take the Ride of Your Life: Joyce Weiss
Session Handouts
Sponsored By: Nederlander Group Sales
Have you noticed that when you are out of balance, everything is harder? Move your company and yourself forward by creating fun and balance at work and at home. You can eliminate burnout, overcome obstacles, and get rid of pessimism by learning the career making skills of humor and balance. Discover what the best and brightest companies are doing about workplace balance, and how it can affect your office. Resolve conflicts by communicating directly with others. Be prepared to learn, laugh, and recharge so you can take the Ride of your Life!
They're Driving Me Crazy: Johnny Campbell
Session Handouts
Sponsored By: Alaska Travel Industry Association
Difficult people are everywhere. They affect our productivity at work and our
happiness at home. In this program, we will discuss how to overcome those difficult
people’s behaviors and gain their cooperation in every situation. We will identify the 4 behavioral types displayed by individuals and how to deal with the most common ones. Learn the secret to resolving the internal conflict through thoughts, expectations and giving constructive criticism that works!
Operators Speak Their Minds: Alf Nucifora
Sponsored By: Theatre Direct/Broadway.com
Everyone wants to know how to attract more customers, package more effectively for group business and work successfully with motorcoach and tour operators. This session offers you the opportunity to hear it directly from the Operator. Prominent, experienced motorcoach and tour operators share their best practices, mutual concerns and opportunities. This general attendance session takes the form of a panel discussion comprised of Bus and Tour Operators who speak freely and candidly about their needs and buying practices.
2:30 pm - 3:30 pm
Breaking the Rules: Steve Gilliland
Session Handouts
Sponsored By: American Girl Place Inc.
This session will show you how to think in a way that will keep you ahead and create exciting new opportunities and possibilities. To take yourself and your organization to the next level, you must always think beyond the current level, which sometimes requires unconventional thinking. As a person, and an organization, you can’t let your fear of failure stifle your ability to move beyond the way it’s always been done. Sometimes you have to break what isn’t broken in order to blaze new trails and not rest on your laurels. Steve will not just teach you how to do it; he will share how he has done it. He speaks from experience and knows what it takes to be competitive in a rapidly changing world.
Search Engine Secrets : Susan Sweeney
Session Handouts
Sponsored By: Destinations2Discover.com
85% of Internet users researching their travel on-line use search engines. Few go beyond the first 10-20 results listed. To benefit from this tremendous traffic opportunity, you have to make sure your site is designed to be search engine friendly, as each have their own unique ranking criteria. Susan will discuss the popular search engines and their ranking criteria, and will provide you with tips, tools, techniques and resources to optimize your search engine placement.
The Company Mirror: Joyce Weiss
Session Handouts
Sponsored By: Nederlander Group Sales
Gain an honest evaluation by looking directly in your “team mirror.” Do you see a winning reflection? You can encourage creativity and change to guide your team beyond the competition, straight to the top of the industry. Learn how to create a flow of ideas unrestricted by negativity and wasted time. Set the standard for healthy conflict without hostility, sarcasm, or aggression and generate constructive change without confusion, fear or anger. A winning reflection reveals enthusiastic committed employees who are proud of their jobs and their company.
4:00 pm - 5:00 pm
Maximizing Your Potential: Steve Gilliland
Session Handouts
Sponsored By: American Girl Place Inc.
Isn’t it time for you to turn your goals into magnificent realities? Steve dives deep into the art of which he’s grandmaster: helping people create their own compelling future. This session is a tool for preparing yourself for the challenges you face – from developing habits and discipline that will get you started down the path to success to learning the value of ferocious persistence as you begin to reach and surpass your goals. This step-by-step session outlines what it takes to perform better and more consistently and is for anyone who doesn’t like what they’re getting and are willing to change what they’re doing.
Speaking With Style: Johnny Campbell
Session Handouts
Sponsored By: Alaska Travel Industry Association
Want to overcome your fear of public speaking? This program will teach you strategies for speaking with power, passion and clarity. Learn specific how-to’s for speaking in front of a group, including how to mentally organize your thoughts. Turn nervous feelings about speaking into positive ones by developing a stage presence that gets rave reviews and offers new professional opportunities.
30 Tips for Operator Websites: Susan Sweeney
Sponsored By: Destinations2Discover.com
Don’t miss this session on web tips you can use now to implement your on-line marketing strategies today. Susan Sweeney, Internet marketing expert and the author of 6 Internet marketing books will deliver the latest web secrets for your ears only. Don't miss this action-packed seminar that will literally make time fly. Take away industry expert Susan Sweeney's Internet marketing hints. Run - don't walk to this session because seating will be limited.
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