Thursday Education Seminars
9:30 am - 10:30 am
Everything's Negotiable: John Kennedy
Session HandoutsSponsored By: Tour Indiana
The long lost art of negotiation is back, and the best part about it is that “everything IS negotiable!” Join John in a lively discussion that teaches you that you don’t need to be a pushy person to bargain, you just need to know what it is you want and what you are willing to do to get it. More importantly, you must know when to walk away when you don’t get what you want. Discover the 26-point checklist to successful negotiation and never walk away unsatisfied again.
How to Find It, Get It, Keep It, Grow It : Jeff Magee
Session HandoutsSponsored By: Greater Houston CVB
Packed with tips from Jeff’s newest bestseller, this high content rich tactical and strategic session is “not to be missed”. Jeff will explore the fundamentals of expert selling, relationship building, and help you expedite the signing of your business contracts. Learn 10 ways to find business leads, 10 ways to engage and present your offer, 10 ways to close the deal, and 10 ways to grow every account. You will see how to cultivate advocates to allow you to grow your business.
11:00 am - 12:00 pm
Organizational Skills for the Busy Organization: John Kennedy
Session HandoutsSponsored By: Tour Indiana
Back by popular demand, John Kennedy has the key to successful productivity, profits, and personal development. Getting it done these days is not good enough when it’s not getting done right! Efficiency is the key to driving the effective organization and commanding quality results. This fast-paced session will give you the skills to manage the biggest “time wasters of all” and the luxury of putting personal time back in your life.
Resolving the Conflict: Carol Scofield
Session HandoutsSponsored By: Gateway Gettysburg
This session is for you if you allow your emotions to ruin your relationships with people, you leave a conflict feeling “used” or “put upon,” and you always have the right thing to say after the fact. This session is designed to give you the tools you need to deal with conflict and anger in a professional way. Carol will teach you the six step processes to resolve conflict and show you how to deal with another’s anger, as well as your own.
2:30 pm - 3:30 pm
How to Build a Complete Salesperson: Brian Dodge
Session HandoutsWhy did you choose sales and how can it be your best friend? Bryan Dodge will help guide, coach, and encourage people in sales to master a new level of professionalism. You will learn how to develop the characteristics of a professional salesperson and the ways to establish a good first impression. You will hear the questions all top producers answer the same and the seven important tools of sales. Whether you are a veteran salesperson or new to the field, you will gain many new ideas from this workshop.
Self-Medicate With Humor: Sally Baskey
In her life roles, both personal and professional, Sally Baskey has brought smiles and inspiration to people around her. As a colleague, Sally helps others laugh at their own foibles and characteristics. As a manager, Sally motivates professionals to examine their communication styles for positive humor. Sally sees experiences in Technicolor, adds spice, and then surprises audience with her insight. Her theme of “self-medicate” with humor has proven successful for men and women, from executives to security guards, in numerous business and academic environments for more than 25 years. Sometimes shocking, sometimes a real character, Sally Baskey is never boring and always brings a different perspective to any discussion.
4:00 pm - 5:00 pm
How to take Ownership of Your Life and the Benefits of a Powerful Memory: Brian Dodge
Session HandoutsThere is no such thing as a poor memory, only an untrained one. Most people would like to learn how to unlock their memory power but have never been given the opportunity. In this session, Bryan delivers the highlights of a 7-hour memory-training workshop. Once you understand and can apply mnemonic principles (the science of remembering), you will be able to remember vast amounts of information quickly and easily as well as give speeches and presentations without notes. Bryan will demonstrate and teach several mnemonic techniques in this fun and practical learning experience. A trained memory will give you a higher level of confidence in your career as well as your personal life.
Aligning Customer Service With Vision: Carol Scofield
Session HandoutsSponsored By: Gateway Gettysburg
This session is designed to give you the edge with your competitor. Carol illustrates characteristics of highly successful service organizations and shows you how to create positive experiences for your customers while affecting your bottom line in a profitable way. Understand the connection between customer service, customer satisfaction and customer loyalty. Learn the ultimate cost of “bad service” and how to meet the expectations of the people you serve. Discover what every business needs to know to thrive and grow.
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