Registration FAQ
When does registration begin?
Marketplace registration began on Monday, July 17th at noon EST.
ABA member companies may use the on-line registration program to register.
What is my company ID and Password?
Company Number (00000)
Password
This number is used to register your company/organization for an event such as Marketplace. The Company Number is assigned to your company/organization and not an individual. The Primary Contact for your company/organization is given this number and password.
Member Number (ex: 00000.0, 00000.1, 00000.2)
Password
This number is used to access My ABA and record an individual’s contact information and committee history. The number is assigned to an individual and is a personal number. Each representative from your company/organization is given a unique member number. When a representative leaves your company/organization, you may contact ABA to deactivate the person’s member number.
Delegate Number (ex: 00000.0, 00000.1, 00000.2)
Password
This number is the same is the Member Number but is used to access the Marketplace Passport for registered Marketplace delegates. The number is assigned to an individual and is a personal number. Each delegate from your company/organization is given a unique delegate number. If a delegate is transferred to another delegate, the new delegate will receive a new delegate number and password to access the registration/scheduling information.
If you do not have you company ID and Password, contact us at meetingsdept@buses.org.
How can I get a copy of my invoice?
A copy of the paid or unpaid invoice will be sent to the registration contact when your registration is processed.
How can I add additional delegates to my registration?
If you company has already submitted a Marketplace registration and you would like to add additional delegates, complete a hard copy of the registration form and fax or mail it to ABA. The new delegate will be given the company's original registration date.
When can I access my Marketplace Passport?
You will be able to access your Marketplace Passport when you receive a confirmation of your registration. This confirmation will be sent within two weeks of your submission confirmation.
How can I sign up for Foundation Events?
You may select Foundation Events as part of your on-line registration.
If you have already submitted your registration and would like to add Foundation Events, complete a hard copy of the Foundation Events form and fax or mail it to ABA.
How can I request changes to my registration?
To request a registration change such as a dietary request or speacial badge request, e-mail ABA at meetingsdept@buses.org.
How can I request a name change?
To request a name change, e-mail ABA at meetingsdept@buses.org. There is no charge for a name change.
When can I begin to make my appointment requests?
Appointment requests will begin on October 23, 2006. Appointment requests must be submitted by December 13, 2006 to be eligible for prescheduled appointments. Specific timing and detailed directions will be sent via e-mail closer to these dates.
If I need to cancel a delegate or my company?
All cancellations must be made in writing. You may submit them via e-mail to meetingsdept@buses.org or fax.
Refunds for appointment-taking delegates: A refund will be granted with a $100 cancellation fee per delegate if written requests are received within 30 days of registration confirmation and before Oct. 23, 2006. Written requests may be faxed or e-mailed. A 50% refund will be granted if written requests are received prior to Oct. 23, 2006. No refunds will be granted after Oct. 23, 2006. Appointments, the Marketplace Passport and Marketplace services are not available to cancelled delegates.
Refunds for observer/rotation and guest delegates: There will be no cancellation fee if written requests are received within 30 days of registration. After 30 days, there will be a $100 cancellation fee. No refunds will be granted after Oct. 23, 2006.
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