| Friday Feb. 3 |
Saturday Feb. 4 |
Sunday Feb. 5 |
Monday Feb. 6 |
Tuesday Feb. 7 |
Wednesday Feb. 8 |
| 9:00 am — 10:00 am | Bring the Fundamentals of Leadership to Your Office and Home | Canal A |
| 9:00 am — 10:00 am | Creating Teamwork | Canal CD |
| 10:30 am — 11:30 am | Marketing Lessons Learned from Other Industries | Canal A |
| 10:30 am — 11:30 am | Customers Care — Do you? | Canal CD |
| 2:30 pm — 3:30 pm | Operators Speak Their Minds | Canal CD |
| 2:30 pm — 3:30 pm | The Millennium Generation: Trends & Perspectives | Canal A |
| 4:00 pm — 5:00 pm | CVB's and Accountability Follow-up | Canal CD |
| 4:00 pm — 5:00 pm | Post Card Power | Canal A |