Education Schedule
| Friday Feb. 4 |
Saturday Feb. 5 |
Sunday Feb. 6 |
Monday Feb. 7 |
Tuesday Feb. 8 |
Wednesday Feb. 9 |
| 8:30 am — 9:30 am | CoffeeTalk
Alf Nucifora |
| 8:30 am — 9:30 am | The STAR Program: Your Script to Stardom
Presented by the Orientation Subcommittee |
| 12:00 pm — 1:00 pm | Would You Like Fries With That: Upselling Your Clients
Joe Veneto |
| 12:00 pm — 1:00 pm | Wake Up & Smell the Competition: They're Closer Than You
Think
Christine
Corelli |
| 12:00 pm — 1:00 pm | The STAR Program: Your Script to Stardom
Presented by the Orientation Subcommittee |
| 1:30 pm — 2:30 pm | The Lifequake™ Method: The Seven Steps to Change Mastery |
| 1:30 pm — 2:30 pm | e-Mergency: Time, Trends and Tomorrow's Bus and Tour Industry |
| 3:00 pm — 4:00 pm | What Works on the Web: 60 Tips in 60 Minutes |
| 3:00 pm — 4:00 pm | Packaging Yourself and Your Staff for Success |
| 4:30 pm — 5:30 pm | In the Office With Ozzy Osborne, Donny Osmond and Ozzie and Harriett |
| 4:30 pm — 5:30 pm | Professionalism in the Workplace |
| 4:30 pm — 5:30 pm | What Every Operator Must Know
Presented by ABA’s Government Affairs Team |
700 13th Street NW, Suite 575
Washington, DC 20005
© American Bus Association